67 bed's Privacy Policy
This policy contains a full description of how your personal information is collected, used, and kept secure on the 67 bed platform.
This Privacy Policy ("Policy") applies to the handling of personal information of users of the 67 bed platform. 67 bed always treats user privacy with the highest importance. This policy takes effect when you register an account on this platform, play betting or casino games, or use any of our services. Please read this policy carefully, as it describes your rights and responsibilities regarding your information. To learn more about our terms of service, read our Terms and Conditions page, which outlines the overall rules for using our services.
1. Information Collection — What We Collect
1.1 Registration and Account Information
When a user creates an account on 67 bed, the following information is collected:
- Full name and date of birth (for age verification — confirmation of 21+ age is mandatory)
- Email address and mobile number
- Proof of Bangladesh residency (related to National ID card or passport)
- Username and password (passwords are always stored in encrypted form)
1.2 Transaction and Payment Information
Payment information required during deposit and withdrawal processes is collected. 67 bed currently handles transactions via bKash, Nagad, Rocket, Upay, and bank transfer. The amounts sent or received through these payment methods and transaction timing details are securely recorded in our system. No full card numbers or PINs are stored on our servers.
1.3 Technical and Usage Information
Certain technical information is collected automatically while you use the platform, such as:
- Device type, operating system, and browser version
- IP address and connection time
- Page visit sequence, session duration, and click data
- Cookies and session tokens (see Cookie Policy below)
2. Purpose of Information Use
Collected information is used only for the purposes listed below:
- Account management and identity verification — to confirm age and identity (to meet the 21+ age requirement)
- Transaction processing — to complete deposits and withdrawals and to prevent financial fraud
- Customer support — to resolve your issues via 24/7 live chat or email
- Platform improvement — to analyze usage patterns and make the service better
- Security and preventive measures — to detect unauthorized access and suspicious activity
- Sending relevant information and promotions — only if you give your consent
67 bed never sells your personal information to third parties or uses it for any unrelated commercial purpose.
3. Disclosure and Sharing of Information
3.1 Service-Supporting Third Parties
67 bed engages trusted third parties to assist with certain services. These include payment processors, data analytics services, and technology infrastructure providers. These partners receive only the minimum information necessary for their assigned task and are required to follow the same privacy standards.
3.2 Legal Obligations
Under applicable laws of Bangladesh, 67 bed is legally required to provide necessary information if a government or regulatory authority issues a formal directive. In such cases, every effort is made to notify the user in advance where possible.
3.3 Responsible Gambling Organizations
Under responsible gambling guidelines, if a user's gaming behavior reaches a concerning level, minimal information may be shared with a relevant support organization. To learn more, read our Responsible Gaming Guidelines page.
4. Data Security Measures
67 bed takes multiple technical and organizational measures to protect user information:
- SSL Encryption: All data exchanged between the platform and the user is encrypted using SSL/TLS protocol.
- Two-Factor Verification (OTP): OTP-based verification is used during account login and transactions.
- Access Control: Only authorized staff can view user information for specific operational reasons.
- Regular Security Reviews: Regular security audits are conducted to identify system vulnerabilities.
- Data Minimization Principle: Information that is not necessary is not collected, and unnecessary information is deleted after a set period.
Even so, data transmission over the internet is not entirely risk-free. Users should keep their passwords secure and report any suspicious activity to our support team immediately.
5. Cookie Policy
The 67 bed website and app use cookies and similar tracking technologies. Types and purposes of cookies:
5.1 Essential Cookies
These cookies are essential for the core functionality of the platform — maintaining login sessions, remembering cart information, and keeping security measures active. Users cannot disable these.
5.2 Analytics Cookies
Analytics cookies are used to understand which parts of the platform are used most and where users encounter problems. This information is completely anonymous.
5.3 Preference Cookies
These cookies are used to remember your language selection, display settings, and other personal preferences. You can delete or disable cookies at any time from your browser settings.
6. Data Retention Period
User information is retained for the following periods:
- Account Information: For the entire duration the account is active and for a minimum of five years after the account is closed (as required by law).
- Transaction Records: At least five years from the date of each transaction.
- Technical Logs: Up to 90 days, after which they are automatically deleted.
- Customer Support Records: Two years from the date the issue was resolved.
7. User Rights
Every user of the 67 bed platform has the following rights regarding their own information:
- Right to Access: The right to know what information is stored about you and to receive a copy.
- Right to Correction: The right to request correction of inaccurate or incomplete information.
- Right to Deletion: The right to request deletion of your information in certain circumstances (however, some information must be retained for a set period due to legal obligations).
- Right to Restrict Processing: The right to request that the use of your information be limited in certain circumstances.
- Right to Withdraw from Promotional Communications: The right to stop receiving promotional emails or messages at any time.
To exercise these rights, contact our support team via 24/7 live chat or email. Requests will be acted upon in a timely manner. For general questions, answers can be found on our FAQ page.
8. Protection of Minors' Information
67 bed strictly does not provide services to anyone under 21 years of age. Age verification is mandatory during registration. If it becomes known that information from a minor has been collected, it is deleted immediately and the related account is closed. If you believe a minor is using this platform, please notify our customer support immediately.
9. Cross-Border Data Transfers
Due to technical infrastructure requirements, user information may sometimes be processed on servers located outside Bangladesh. Such transfers ensure that the destination country or organization follows equivalent data protection standards. 67 bed maintains appropriate contractual safeguards in this regard.
10. Changes to This Policy
67 bed may update this privacy policy at any time due to business needs, technical changes, or legal requirements. Users will be notified of significant changes via email or platform notifications. Continued use of the platform after changes will be considered acceptance of the updated policy. It is therefore recommended that you review this page regularly.
11. Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please contact us:
Live Chat: 24 hours a day, 7 days a week (Bengali and English)
Email: [email protected]
Response Time: Usually within 24 hours
To learn more about 67 bed and get details about our services, visit our About Us page.